A count that will not come out, a round that reads two ways, a plate you would like set, a photograph of the thing you made from one — every letter is read by the person who set the type.
Errata are answered first. Three things make one checkable in a single sitting:
With those, the round is re-worked at the bench and you get an answer. If the plate was wrong, the correction goes on the errata with the date, and you are told so.
hello@crochetaddiction.com. It is the only channel: no telephone, no postal address, no messaging apps. A reply usually takes two or three days; a letter that says stuck mid-round in the subject jumps the queue.
Nothing you send is added to any list. The next-leaf letter has its own box, below, and only an address typed into that box is kept.
This opens the letter in your own email program with the subject set. Nothing is sent from this page and nothing is stored on it.
One letter each time a new plate is set — the plate, its count, nothing else. Stop it with one click.